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Libraries and Customer Services Advisory Committee — 2025-09-02
2. Ipswich Libraries Programs and Services
2. Ipswich Libraries Programs and Services
This is a report concerning Library Programs and Services.
This report demonstrates how the delivery of Library Programs and Services aligns with the strategic priorities of the organisation, while also aiming to meet the requirements outlined in the Queensland Public Library Standards.
The report includes comprehensive data on program locations, the number of sessions delivered, attendance figures, and the operational expenditure allocation for the 2024 – 2025 financial year.
“The attachment/s to this report are confidential in accordance with section 254J(3)(g) of the Local Government Regulation 2012 .”
Recommendation
That the report be received and the contents noted.
3. NEXT MEETING
The next meeting is scheduled for Wednesday, 5 November 2025.
4. GENERAL DISCUSSION (within the purpose and scope of the committee)
The General Manager (Community, Cultural and Economic Development), Ben Pole, requested that councillors advise him of any items they wish to include on the agenda for the next committee meeting.
The Manager of Libraries and Customer Services, Samantha Chandler, advised the committee that at the 2025 Queensland Auscontact Excellence Awards, presented by the Australian Contact Centre Association, Ipswich City Council was a finalist in the Contact Centre of the Year and Council’s Contact Centre Coordinator won the Contact Centre Manager of the year category. Councillor Jacob Madsen (Chairperson) requested that congratulations be formally extended to the team.
PROCEDURAL MOTIONS AND FORMAL MATTERS
The meeting commenced at 2.03 pm.
The meeting closed at 2.32 pm.
Mentions: Ipswich
Source: Ipswich City Council meeting minutes (CC BY 4.0).